Terms & conditions
These terms govern purchases made from TINGOX. By placing an order you accept them.
1. Who we are
This website is operated by [Company Legal Name], registered in [Country] under
registration number [number], with its business address at [address].
2. Orders
An order is accepted when we confirm it in writing. Retail orders are confirmed on
checkout. Wholesale and bulk orders are confirmed only after we have issued a proforma
invoice and, where applicable, received the deposit. We may decline an order where stock,
production capacity or export restrictions make it impossible to fulfil.
3. Prices
Retail prices are shown on the product page in [USD]. Wholesale prices are visible only to
approved accounts and may be changed on [30] days’ notice. Bulk prices are quoted per
project and are valid for [30] days unless the quotation states otherwise. Prices exclude
import duties, taxes and customs fees.
4. Payment
[To be completed once payment methods are finalised.]
5. Delivery and risk
Delivery estimates are estimates, not guarantees. Risk passes in accordance with the
agreed trade term — under [FOB] risk passes when the goods are loaded at the named port of
shipment.
6. Samples and specifications
Producing goods to an approved sample is our obligation. Minor variation in shade, size and
weight within industry tolerance is normal and is not a defect. You are responsible for
confirming that specifications and any artwork you supply do not infringe third-party rights.
7. Claims
Quantity and visible-defect claims must be raised within [7] days of receipt. Latent
defects must be raised within [30] days. Where a claim is accepted we will, at our option,
replace the goods, issue a credit note, or refund the affected amount.
8. Returns
See our Refund and Returns Policy.
9. Liability
Our liability for any order is limited to the invoice value of the goods concerned. We are
not liable for indirect or consequential loss, including lost profit or lost sales.
10. Governing law
These terms are governed by the laws of [jurisdiction], and the courts of [jurisdiction]
have exclusive jurisdiction.