Privacy policy
This policy explains what personal data we collect, why we collect it, and what we do with
it. It covers visitors to this website and customers who place an order.
1. Who is responsible for your data
[Company Legal Name], [address]. Contact for data questions:
[[email protected]].
2. What we collect
- Order data — name, billing and delivery address, email, phone number, order
contents and payment status. - Account data — login email and a hashed password. We never store passwords in
readable form. - Wholesale application data — company name, website, country and the information
you choose to submit so we can verify a trade account. - Technical data — IP address, browser type and pages visited, collected through
cookies and server logs.
3. Why we collect it
- To process, pack and ship your order
- To answer enquiries and provide quotations
- To verify wholesale accounts and apply the correct pricing tier
- To meet accounting and export documentation obligations
- To keep the site secure and prevent fraud
4. Cookies
We use cookies that are necessary for the cart and checkout to function, plus cookies that
remember your session and preferences. Analytics cookies are only set where consent has been
given.
5. Who we share data with
We share the minimum necessary with:
- Payment providers, to take payment
- Carriers and freight forwarders, to deliver the goods
- Our hosting provider and email service, as technical processors
- Customs authorities, where export or import documentation requires it
We do not sell personal data.
6. International transfers
We are based in China and use service providers in other countries. Where data leaves your
region, we rely on the provider’s contractual safeguards.
7. How long we keep it
Order and accounting records: [7] years, as required for tax and export records.
Marketing data: until you unsubscribe. Enquiry data: [24] months.
8. Your rights
Depending on where you live you may have the right to access, correct, delete or port your
data, to object to processing, and to withdraw consent. Email
[[email protected]] and we will respond within
[30] days.
9. Changes
We will update this page when our practices change, and revise the date below.
Last updated: [date].